When you purchase a repair / service / bike or product from CycleSafe, we collect certain information from you such as your name, contact information and address. We may also collect other information from you such as your most frequently used service with us for use in our customer statistics. Under the General Data Protection Regulation (EU) 2016/679 you retain the right to request any or all data we have on you without reason.

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Here are some of the categories you'll be able to find when you receive your data file from us:

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• Full name

• Address

• Phone number

• Email address

• Booking history (all time)

• Work done (all time)

• Money spent incl. tips (all time)

• Quote history (all time)

• Paper receipts (all time)

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There may be more data available that isn't listed, if that's the case, you will still receive it.

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Please allow up to two weeks for you to receive your data. If there is a delay with reasonable cause then we will let you know.

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We may undergo verification checks to ensure that the person requesting the data is the person who the request is for.

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Please use the form below to open a request to receive your data in a downloadable file.